Lead Program Coordinator
PEARLS for Teen Girls is improving quality of life and strengthening our community one girl at a time by empowering young women with self-development tools, guidance and support to strive for better, brighter futures by living out the PEARLS values: Personal Responsibility, Empathy, Awareness, Respect, Leadership and Support.
P – Personal Responsibility, E – Empathy, A – Awareness, R – Respect, L – Leadership; and S – Support .
Position Title: Lead Program Coordinator
Reporting Relationship: Director of Program Services
Supervision: Program Coordinators 1&2, Teen Facilitators, Junior Program Coordinators, Program Interns
FLSA Status: Exempt, Full Time, Salary
Position Overview: Under the general supervision of the Director of Program Services, the Lead Program Coordinators are skilled, trained and caring adult women who, through youth-adult partnerships, facilitate experiential activities in a girl-only safe space. PEARLS groups gather for girls to talk, to be heard, to express fear, joy and anger, to dream bigger, to explore the world around them, and to build trust. Lead Program Coordinators are responsible for overseeing the development and implementation of PEARLS programming and related activities – ensuring program objectives and outcomes are met. Lead Program Coordinators work in collaboration with community partners and other youth serving organizations to provide the girls with as many positive experiences and opportunities as possible. Lead Program Coordinators supervise and coach Program Coordinators 1&2, Teen Facilitators, Junior Program Coordinators, and Program Interns.
Lead Program Coordinators have a focus area in which they are responsible for making sure that the focus area is being implemented or successfully executed throughout programming. The three focus areas include, Data Analyst Support, Best Practices, and Trauma Informed Care. This position focuses on Trauma Informed Care.
Trauma Informed Care Facilitator Role/Responsibilities
- Analyze current research on trauma informed practices and determine what information is best suited for programming staff to know and understand.
- Ensure that Programming staff utilizes trauma informed practices throughout programming year
- Facilitate coaching sessions for programming staff to help them understand how to best implement trauma informed practices in group
- Ensure new program staff receives TIC training.
- Ensure implementation of trauma informed care techniques throughout the organization.
- Using the PEARLS for Teen Girls published curriculum, Lead Program Coordinators design and implement group sessions, which meet once per week for up to two hours each session.
- Group sessions are designed in partnership with PEARLS Teen Facilitators, Junior Program Coordinators, and/or college interns and PEARLS girls when applicable. Lead Program Coordinators design group discussions and activities that ensure PEARLS programming objectives and outcomes are met
- Assist the girls in setting SMART goals for themselves, and apply best practices of youth development as girls identify and work toward their goals
- Provide ongoing support and encouragement to participants and creatively celebrate their successes
- Participate in peer group assessment and peer-to-peer coaching sessions
- Work in partnership with site locations and partner organizations to recruit and retain girls for the PEARLS program
- Work in partnership with PEARLS staff and PEARLS girls to ensure maximum attendance and successful implementation of all PEARLS events
- Provide group and one-on-one resources to girls regarding secondary or post-secondary education, tutoring, career exploration, and self-development
- Facilitate sexual health and pregnancy prevention curriculum
- Assist one-on-one with additional resources for girls, as required
- Work closely with Teen Facilitators, Junior Program Coordinators, and/or college interns to ensure quality programming is provided
- Review of programming metrics, analysis of trends and information to improve programming
- Continuous reporting and monitoring of data to ensure quality metrics and goals are achieved
- Substitute for groups as needed
- Participate in the recruitment, training, supervision and evaluation of Program Coordinators 1&2, Teen Facilitators, Junior Program Coordinators, and/or program interns
- Approve timesheets submitted by Teen Facilitators and Junior Program Coordinators and interns
- Provide one-on-one meetings with direct reports
- Budgetary responsibility for assigned programming areas (activities, resources, needs)
- Assist in the tracking and updating of the PEARLS model through documentation and entry of data in regards to programming including but not limited to; attendance, academic achievement, and goal setting information using the current prescribed PEARLS method
- Other duties as necessary and or assigned
Qualification Requirements / ADA:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Experience:
A bachelor’s degree in related field; or associates degree plus two years of youth work and/or facilitation experience; or five years of youth work and/or facilitation experience is required. Areas of discipline preferred are: education, psychology, sociology, or related field. Experience volunteering and/or solid internships with high-risk populations. Experience should be with diverse people and issues. Supervision experience required.
- Strong facilitation, verbal and written communication skills are mandatory
- Flexible with an ability to work evenings and some weekends
- Accessible to PEARLS girls, staff, partners, and parents by use of work phone or personal cell phone (Cell phone reimbursement given)
- Well organized and able to meet deadlines for reporting, record keeping, and documentation.
- Ability to manage multiple tasks and projects with frequent interruptions. Must be willing to work in a fast pace environment
- Ability to work independently as well as within a team context to achieve program and organizational goals/outcomes
- Knowledge of the theories of adolescent development and of family and social interaction
- Knowledge of community resources for families and adolescents & active participation in consortiums that provide opportunities to identify resources for girls and/or collaborative opportunities
- Knowledge of mandated reporting
- Team building, negotiation and mediation skills. The ability to navigate and guide youth through situations that may be sensitive in nature
- Ability and desire to serve as a positive role model within the community and to program participants
- Knowledge of communication with the ability to make sound decisions when necessary
- Ability to proactively recognize and resolve issues and problems before they occur and the ability to quickly and efficiently solve issues and problems when they arise
- Ability to respect and maintain confidentiality
- Ability to work and be comfortable with a population that is economically, socially, spiritually, culturally, ethnically, and physically diverse
- Ability to work in neighborhoods where socioeconomic conditions may contribute to undesirable conditions or situations
- Valid Wisconsin driver’s license, with reliable and insured transportation
Ability to read and interpret documents, such as policy and procedure guidelines and fiscal reporting requirements. Ability to write routine reports and correspondence. Ability to generate reports for use by others. Ability to speak effectively before groups of youths, adults, and professionals in person, via email, or phone.
Ability to perform basic high school mathematical operations. Ability to complete service delivery statistical reports. Ability to complete basic financial activities, including billing procedures and budget maintenance. Ability to operate and have working knowledge of basic computer software, including word processing and Excel.
Other Skills and Abilities:
Ability to respect and maintain confidentiality. Ability to work with non-judgmental attitude in a population comprised of diversity in gender, socio-economic and ethnic group, sexual orientation, and physical or mental abilities. Ability to work within the parameters of the program and be able to work in an environment where there is frequent exposure to stressful/critical situations. Ability to frequently use standard office equipment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this position, the employee is regularly required to use hand to finger, handle, or touch object, and to talk and hear. The employee is frequently required to stand, walk, and sit. The employee is regularly required to work in outside environments, occasionally during periods of inclement weather. The employee is occasionally required to reach above shoulders; climb or balance; stoop, kneel, or crouch.
- The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.